Safe Play First

Responsible Gaming
at locky88

At locky88, we believe that gaming should always be fun, controlled, and within your means. We are committed to providing every Filipino player with the tools, information, and support needed to keep their gaming experience healthy and enjoyable — because your well-being matters more than any jackpot.

21+

Strictly for players aged 21 years and older. The locky88 Platform is not available to minors. We enforce strict age verification for all new registrations and take our responsibility to protect young Filipinos seriously.

What It Means

What Is Responsible Gaming?

Responsible gaming means playing online casino games and sports betting as a form of entertainment — not as a way to earn income, escape problems, or chase losses. At locky88, we want every player from Manila to Cebu to Davao to enjoy our platform in a way that is safe, informed, and sustainable.

Problem gambling can affect anyone, regardless of age, income, or background. The key difference between recreational gaming and problem gambling is control. When gaming stops being fun and starts causing stress, financial strain, or relationship problems, it is time to take action — and locky88 is here to help you do exactly that.

locky88 has built a comprehensive suite of responsible gaming tools directly into every player account. These tools are free, easy to use, and available 24/7. You do not need to wait for a crisis to use them — setting limits and taking breaks is simply good practice for any player.

Is Your Gaming Still in Control?

Ask yourself these questions honestly. If you answer "yes" to two or more, consider using our responsible gaming tools.

Do you spend more money on gaming than you originally planned?

Do you chase losses by placing bigger bets to try to win back what you lost?

Has gaming caused arguments with family members or affected your relationships?

Do you feel restless, irritable, or anxious when you are not able to play?

Have you borrowed money or sold belongings to fund your gaming activity?

Do you hide your gaming activity from people close to you?

If you answered yes to any of the above, please reach out to our support team or use the self-exclusion tool in your locky88 account settings immediately.

Built-In Tools

locky88 Responsible Gaming Tools

Every tool below is available free of charge inside your locky88 account settings

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Deposit Limits

Set a maximum amount you can deposit into your locky88 account on a daily, weekly, or monthly basis. Once your limit is reached, no further deposits are accepted until the period resets. Limits take effect immediately and can only be lowered — not raised — without a mandatory 7-day cooling period.

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Session Time Reminders

Set a reminder to notify you after a specified period of continuous play — 30 minutes, 1 hour, or any custom duration you choose. When the reminder triggers, locky88 will display a clear on-screen notification prompting you to take a break. Staying aware of how long you have been playing is one of the simplest and most effective responsible gaming habits.

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Cooling-Off Periods

Need a short break from gaming? Activate a cooling-off period of 24 hours, 7 days, or 30 days directly from your account settings. During a cooling-off period, you will not be able to log in to your locky88 account or place any bets. Your account balance is preserved and you can withdraw funds at any time during the cooling-off period.

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Self-Exclusion

If you feel that you need a longer break or want to stop gaming altogether, locky88 offers a self-exclusion option that permanently closes your account for a minimum period of six (6) months, up to five (5) years or permanently. During self-exclusion, locky88 will also remove you from all marketing communications. This is the most powerful tool available and we encourage any player who feels they have lost control to use it without hesitation.

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Reality Check Dashboard

Your locky88 account dashboard shows a clear summary of your gaming activity: total deposits, total withdrawals, net position, and session history. Keeping an eye on your real numbers — not just your wins — is essential for maintaining a healthy relationship with gaming. Transparency is a core part of how locky88 supports responsible play.

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24/7 Support Access

Our support team is available around the clock and is trained to assist players who may be experiencing difficulties with their gaming behaviour. Whether you want to activate a tool, discuss your options, or simply talk to someone, our team is here for you in both English and Filipino. Reach us anytime at [email protected].

Step-by-Step

How to Activate Self-Exclusion

Activating self-exclusion on locky88 takes less than two minutes. You do not need to speak to anyone or provide a reason — your privacy is fully respected throughout the process. Here is how to do it:

1
Log In to Your Account

Access your locky88 account using your registered email and password.

2
Go to Account Settings

Click on your profile icon in the top-right corner and select "Account Settings" from the dropdown menu.

3
Select Responsible Gaming

Navigate to the "Responsible Gaming" tab within your account settings panel.

4
Choose Self-Exclusion

Select "Self-Exclusion," choose your preferred exclusion period, and confirm your decision.

5
Confirmation Sent

You will receive an email confirmation at your registered address. Your exclusion takes effect immediately and cannot be reversed during the exclusion period.

If you are unable to log in or need urgent assistance activating self-exclusion, contact our support team directly at [email protected] and we will process your request manually within 24 hours.

Healthy Habits

Tips for Playing Responsibly

Responsible gaming is not just about using tools — it is also about the mindset and habits you bring to every session. Here are some practical tips that locky88 recommends to all Filipino players, whether you are a casual weekend player or a regular on the platform.

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Set a Budget Before You Play

Decide how much you are comfortable spending before you open the app. Treat it like a night out — once the budget is gone, the session is over.

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Set a Time Limit

Use the session time reminder feature or simply set an alarm on your phone. Taking regular breaks keeps gaming fun and prevents fatigue-driven decisions.

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Never Chase Losses

Chasing losses is one of the most common signs of problem gambling. If you have hit your budget for the day, log out and come back another time with a fresh mindset.

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Play Sober and Rested

Avoid gaming when you are tired, stressed, or under the influence of alcohol. Clear-headed decisions lead to a more enjoyable and controlled experience.

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Talk to Someone You Trust

If gaming is causing you stress, talk to a family member, close friend, or our support team. You do not have to deal with it alone — asking for help is a sign of strength.

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Keep Gaming in Its Place

Gaming should never take priority over work, family, meals, or sleep. If you find yourself skipping responsibilities to play, it is time to use our cooling-off or self-exclusion tools.

Regulatory Framework

Gaming Regulation in the Philippines

Online gaming in the Philippines is regulated by the Philippine Amusement and Gaming Corporation (PAGCOR), the government agency responsible for licensing, authorising, and supervising all gaming operations in the country. PAGCOR's mandate includes not only the regulation of gaming operators but also the promotion of responsible gaming practices across the industry.

PAGCOR has established a dedicated Responsible Gaming framework that all licensed operators, including platforms serving Filipino players, are required to follow. This framework covers player protection measures, age verification requirements, self-exclusion programmes, and staff training on problem gambling identification.

locky88 takes its responsibilities under this framework seriously. Our responsible gaming tools are designed to meet and exceed the standards set by PAGCOR, ensuring that every Filipino player has access to the protections they deserve. We regularly review and update our responsible gaming policies to stay aligned with the latest regulatory guidance.

If you believe that a gaming operator is not complying with responsible gaming standards, you have the right to report your concerns to PAGCOR directly. Player protection is a shared responsibility between operators, regulators, and the gaming community.

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Philippine Amusement and Gaming Corporation (PAGCOR)

PAGCOR is the primary regulatory body overseeing gaming operations in the Philippines. Their responsible gaming programme provides resources, guidelines, and support for players experiencing gambling-related difficulties.

Support Resources in the Philippines

PAGCOR Responsible Gaming

The official PAGCOR responsible gaming programme offers counselling referrals and self-exclusion registration for players across the Philippines.

National Center for Mental Health (NCMH)

The NCMH provides mental health support services across the Philippines, including counselling for behavioural issues such as problem gambling.

locky88 Support Team

Available 24/7 in English and Filipino. Contact us at [email protected] for immediate assistance with any responsible gaming concern.

Play Smart, Play Safe

Enjoy locky88 the Right Way

locky88 is built for entertainment. When you play responsibly — with a clear budget, a time limit, and a healthy mindset — every session is more enjoyable. Log in today and explore over 1,500 games with your responsible gaming tools already set up and ready to go.

Log In to locky88 Read Our FAQ

⚠️ 21+ only. Gambling involves risk. If gaming stops being fun, use our self-exclusion tool or contact [email protected].